GreatStar Privacy Policy

This Privacy Policy stipulates how [Hangzhou GreatStar Technology Co., Ltd.] (hereinafter referred to as "GreatStar Technology" or "GreatStar") collects, uses, discloses, processes and protects you when using our products and services [iMagic Smart] Information provided by the APP. If we ask you to provide certain information to verify your identity when using the customer technology products and services, we will use this information in strict accordance with this Privacy Policy and/or our User Terms and Conditions.

This Privacy Policy is designed with your needs in mind; it is important that you fully understand our personal data collection and usage practices and that you are ultimately able to control all of the personal information provided to GreatStar Technology.

In this Privacy Policy, "personal information" means all data that, directly or indirectly, can be identified by a combination of information about a particular individual or other information about that person that can be accessed by the Technology. Such personal information includes, but is not limited to, information and equipment information that you provide or upload.

By using Customer Technology products and services or other practices that comply with the applicable laws, you are reading and accepting all of the terms described in this Privacy Policy, including any changes we make on a regular basis. In order to comply with the laws of use, including local data protection laws (such as the European Union's General Data Protection Regulations (GDPR)), we will seek your explicit consent for the processing of specific categories of personal data, such as automated individual decisions. In addition, we are committed to protecting the privacy, confidentiality and security of your personal information in accordance with applicable laws, including your local data protection laws. At the same time, we are committed to ensuring that all our employees and agents fulfill these obligations.

Finally, what we hope is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this Privacy Policy, please contact us at so that we can handle your needs and we are happy to answer your questions directly.

If you have any questions or concerns regarding our privacy policy or practices, please contact us at If our statement does not satisfy you and you still have unresolved issues regarding privacy or data usage, please resolve the dispute with a third party located in the US at Provider (free) contact.

1. What information will be collected and how do we use it?

Information category collected

In order to provide you with our services, we will ask you to provide the personal information necessary to provide services to you. If you do not provide personal information, we may not be able to provide you with our products or services.

We will only collect the necessary information for a detailed, clear, and legal purpose, and will ensure that it will not be processed in a manner that is inconsistent with the above purposes. We may collect the following types of information (whether or not it is personal information):

We may collect personal information that you provide to us, such as your name, mobile number, email address, data or data that you may have access to the device on the GreatStar Technology platform, and accounts created on the GreatStar Technology platform. Related setup information, devices you added or messages sent, feedback, and more.

Handheld terminal or SIM card related information: We may collect information about the handheld terminal running the customer GreatStar Technology, such as IMEI number, IMSI number, system version, device manufacturer information, model name and network operator. We may also collect relevant device information that is tied to your account, such as MAC address, DID, device network status (IP/network signal), firmware version.

We specify information that is relevant to you: we may collect and use information such as your customer GreatStar Technology account number.

Location information (for specific services/functions only): Various types of information related to your location, such as regional and country codes, city codes, mobile network codes, mobile device country codes, cell IDs, region names, latitude and longitude information, Time zone settings and language settings.

Login information: Information related to your use of certain features, mobile applications and websites, such as cookies and other anonymous identifier technologies, IP addresses, network request information, temporary message history, standard system logs, and system crash information.

Additional Information: Environmental Characteristics Value (ECV) (values ​​generated by the GreatStar Technology Account, Mobile ID, Connected Wi-Fi Account and Location Information)

Account credentials: Information about your account credentials, such as passwords, password security questions, and answers.

We may also collect other aggregated, anonymized or unidentified anonymous information that is not directly or indirectly related to the individual. For example, when using a particular service, it is possible to collect the device model and system version number of the User GreatStar Technology mobile phone device. This information is collected to improve the quality of the services we provide to you.

2. How can these personal information be used?

The purpose of collecting personal information is to provide you with products and / or services and to ensure that we comply with applicable laws. You hereby agree that we may process personal information for the purposes set forth in this Privacy Policy and disclose personal information to our affiliates (involving communications, social media, technology and cloud services) and third party service providers (as defined below).

We may use personal information for the following purposes:

Provide, process, maintain, improve, develop our products and/or services to you, as well as services provided through equipment or customer GreatStar Technology.

Communicate with you about your equipment, services, or any general queries (such as updates, device firmware/software upgrades, customer advisory support, related information, notifications, etc.).

Conduct marketing-related activities, such as providing marketing and promotion related materials and updates. For more information on marketing and promotion related activities, please see the content entitled "Direct Marketing" shown below.

Analyze and develop statistical information related to the use of our products and services to better improve our products and services.

Store and maintain information about you that we use to conduct business or fulfill legal obligations.

No need to communicate with our servers to provide local services.

For more information on how we use your information, which may include personal information, here are more details:

Create your customer GreatStar Technology account. The personal information collected when creating an account through a webpage or our mobile device is used to create a user's personal account and profile page.

Provide location-based services. When using the customer GreatStar Technology and access to the equipment of the customer GreatStar Technology, we may use the location information to determine the time zone of the device to ensure accurate display of the time and login service area in the device. And let you turn on the device in advance, depending on your choice. You can turn it off at any time by going to the device settings or stopping using this app.

Device access. The device operates through the App and needs to verify the authenticity of its device. Therefore, we need to verify the legal identity of the device by verifying the factory MAC and DID information. In addition, if the device needs to be connected to the network, the corresponding network setting needs to be performed through the APP. This process requires you to enter the corresponding Wi-Fi name and password, which is only used for the device distribution network. The Wi-Fi and password data you fill out will be stored locally on the device and will not be uploaded to the server. You can delete the information at any time by entering the device. At the same time, we need to determine the optimal networking method for the device by judging IP and network signals to ensure the stability of the networking of the device.

The device status is displayed. Allows you to remotely view device status so you can always see what the device is doing.

Set up automated tasks. The event information reported by your device (the information comes from the device you added. The specific configurable information depends on the scope of your privacy authorization for the device. Each added device will provide the device provider's privacy policy. ), can be used to create automated tasks that belong to you personally.

Provide push service. The account number and IMEI number will also be used to provide the GreatStar Technology Push Service to send device notifications to users. You can turn this off at any time by changing the preferences under the "Message Settings" item.

Verify the user's identity. The customer GreatStar Technology uses ECV values ​​to authenticate users and ensure that hackers or unauthorized people cannot log in.

Collect user feedback. The feedback you choose to provide is extremely valuable to help GreatStar Technology improve our services. In order to track the feedback you choose to provide, GreatStar Technology may use the personal information you provide to contact you and keep records.

Send a notification. From time to time, we may use your personal information to send important notices, such as notifications about the abnormal operation of the device, your customized device push notifications (depending on how you purchased the device), our terms, conditions, and policies. change.

Direct marketing

We may use your name, phone number, email address, customer GreatStar Technology and customer GreatStar Technology account number, IMEI number to provide you with the customer GreatStar Technology company and its partners (providing network, mobile applications and cloud products and services) Promotional materials related to products and services. We strictly abide by the laws of your local data protection (some laws may require independent and explicit permission), so we will only obtain your prior express consent and will confirm that we have obtained you through a clear and affirmative action. Your personal information will not be used until you agree or you do not object. If you do not wish to receive certain categories of emails, you can unsubscribe by clicking the link at the bottom of the page. We will not pass your personal information to our business partners for direct marketing.

3. Who do we share your information with?

We do not sell any personal information to third parties.

We may disclose your personal information to third parties (as defined below) to provide the products or services you request.

We may disclose to third party service providers and affiliates listed below in this section. In the various situations described in this section, you can rest assured that the customer GreatStar Technology will only share your personal information in accordance with your authorization. Your license to GreatStar Technology will include a variety of sub-processors that process your personal information. You should be aware that, in any of the cases described below, when the customer GreatStar Technology shares your personal information with a third-party service provider, the customer GreatStar Technology will comply with the applicable local data protection laws by contracting the practices and obligations of the third party. . The customer GreatStar Technology will ensure that third party service providers comply with the privacy standards applicable to them in your jurisdiction.

Shared with our group and third-party service providers

In order to successfully conduct business operations and to provide you with all the functions of our products and services, we may approach other customer technology affiliates (which involve communications, social media, technology or cloud services) or our third party service providers. (Our mailing store, delivery service provider, telecommunications company, data center, data storage facility, customer service provider, advertising and promotion service provider, agent representing the customer GreatStar Technology) [Affiliate and/or other third party ] (collectively referred to as "third party service providers") to disclose your personal information. Such third party service providers may process your personal information on behalf of GreatStar Technology or for one or more of the above items. When using certain mobile apps on our devices, we may share your IP address with third parties to provide you with some of the services you request. If you no longer wish to allow us to share this information, please contact us at

Share information with others

When required by applicable law, GreatStar Technology may disclose your personal information without your further consent.

Information that does not require consent

We may share anonymous information in aggregate form with third parties (such as advertisers on our site) for commercial purposes; we may share general usage trends of our services with them, such as purchasing certain products or engaging in certain transactions. The number of customers in a particular population.

For the avoidance of doubt, Youke Technology may collect, use or disclose your personal information without your consent, as permitted by the Local Data Protection Act (for example, to comply with a subpoena), and when we may Sincerity believes that your information will be disclosed without your consent in order to protect our rights, protect your safety or the safety of others, and must disclose when investigating fraud or responding to government requests.

GreatStar Technology for the customer GreatStar Technology

We are committed to keeping your personal information secure. To prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, electronic and management measures to protect the information we collect from your use of the [iMagic Smart] APP. We will take all reasonable steps to protect your personal information.

For example, when you access a GreatStar Technology account, you can choose our 2-step verification program to ensure better security. When you send or receive information from our customer technology devices to our servers, we make sure to encrypt them using Secure Sockets Layer (SSL) and other algorithms.

Your personal information is stored on a secure server and protected in a controlled facility. We classify your data by importance and sensitivity and ensure that your personal information has the highest level of security. We guarantee that by accessing this information, employees and third-party service providers who provide products and services to you have strict contractual confidentiality obligations, and if they fail to fulfill these obligations, they will be subject to disciplinary action or termination of cooperation. Similarly, we have dedicated access control measures for cloud-based data storage. In summary, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.

We will take all feasible steps to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and therefore we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.

We will take appropriate action on personal data disclosure, such as notifying the relevant regulatory agency of the disclosure, or in some cases, informing the data subject of personal data disclosure in accordance with the law of use (including your local data protection laws).

5. What can you do?

You can play your part in protecting your personal information, and don't disclose your login password or account information to anyone unless the person is authorized by you. Whenever you log in to the customer GreatStar Technology as a customer GreatStar Technology account user, especially when logging in on someone else's computer or public internet terminal, you should always log out at the end of the session.

Cooper Technology is not responsible for the security breaches caused by your failure to maintain the privacy of your personal information and third parties accessing your personal information. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorized use of your account by the Internet or any other security breach.

Your assistance will help us protect the privacy of your personal information.

6. Reservation policy

We will retain personal information for the sole purpose of collecting information, or for compliance with applicable laws or requirements. If there is a reasonable reason to believe that retaining personal information does not achieve the purpose of collecting personal information, we will no longer retain personal information or delete the way personal information is associated with a particular individual. If the information is further processed and archived for the public interest, for the purpose of scientific or historical research purposes or for statistical purposes, even if the purpose of further processing of the information does not match the original purpose, the customer control technology may further retain the data.

Access other features on your device

Our app may access certain features on your device, such as Wi-Fi network status. This information is used to allow these applications to run on your device and allows you to interact with them. At any time, you can revoke your license by closing the application at the device level or by contacting us at

You can control your personal information

Control settings

The customer control technology recognizes that everyone's attention to privacy is different. Therefore, we provide some examples of the various ways that Control Technology offers you to limit your collection, use, disclosure or processing of your personal information and to control your privacy settings:

Turn location access on or off;

Log in or log out of the Control Technology account:

If you have previously agreed to use our personal information for the above purposes, you can change your decision at any time by contacting us at writing or by email at

Access, update, correct, eliminate or limit the processing of your personal information

You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before we process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time specified in the applicable Data Protection Act.

At your request, we may provide you with a copy of your personal data collected and processed free of charge. For any additional requests for the same information, we may charge a reasonable fee based on actual administrative expenses in accordance with the law of use.

If you wish to request access to personal data held by us or if you believe that any information we hold about you is incorrect or incomplete, please contact us by email or email us at the email address provided below. Email:

If you are an EU user under the General Data Protection Regulations (GDPR), you have the right to ask us to eliminate your personal information. If there are relevant provisions in the GDPR, we will consider the rationality of the elimination requirements and take reasonable steps including technical measures.

If you are an EU user under the General Data Protection Regulations (GDPR), you have the right to restrict us from processing your personal information and we will consider the reasonableness of this restriction. If there are provisions in the GDPR, we will only process your personal information in a manner consistent with the applicable regulations in the GDPR and notify you before the restrictions are lifted.

If you are an EU user under the General Data Protection Regulations (GDPR), you have the right to be completely independent of automated processing (including profiling), regardless of the legal effects that may have a legal effect on you or that have a similarly significant impact on you. Impact.

If you are an EU user under the General Data Protection Regulations (GDPR), you have the right to receive your personal information in a commonly used structured format and transfer that information to another data controller.

More details about the personal information in your Control Technology account can be accessed and changed by logging into your account with your device.

Withdrawal of consent

You may contact us by submitting a request by emailing to withdraw your consent to collect, use and/or disclose your personal information that we control or control. We will process your request within a reasonable time after you have made your request, and will not collect, use and/or disclose your personal information thereafter, based on your request.

Please note that your withdrawal of consent will result in certain legal consequences. By disclaiming your consent to let us process the scope of your personal information, this may mean that you are not entitled to the products and services of the customer control technology.

Transfer personal information outside of your jurisdiction

If we need to transfer personal information outside of your jurisdiction, whether it is transferred to our affiliates (which involve communications, social media, technology and cloud services) or third-party service providers, we will apply The law is carried out. In particular, we ensure that all such transfers meet the requirements of applicable local data protection laws by implementing appropriate safeguards. You will be entitled to the appropriate protective measures that Control Technology has taken to transfer your personal information.

Control Technology is a company headquartered in China and operating globally. Therefore, subject to the applicable laws, we may transfer your personal data to any of the subsidiaries of the Control Technology Group worldwide to process the information for the purposes described in this Privacy Policy. We may also transfer your personal data to our third party service providers, which may be located outside of the European Economic Area (EEA) region.

If the customer control technology and third parties share personal data originating from the EEA region, regardless of whether the third party is a customer control technology subsidiary other than the EEA, we will follow the EU standard contract terms or any other safeguards specified in the GDPR. carried out.

The customer control technology may use the overseas facilities operated and controlled by the customer control technology to process or back up your personal information. Currently, Control Technology has data centers in Guangzhou, Korea, Japan, the United States and Singapore, Germany, and the United Kingdom. These overseas jurisdictions may or may not have data protection laws similar to those in your jurisdiction. You acknowledge that the risks under different applicable data protection laws vary and we may transfer and store your personal information to our overseas facilities. However, this does not alter our commitment to protect your personal information in accordance with this Privacy Policy.

When you choose to use other third-party services in this product and services (such as Amazon Alexa, Google Assistant voice service, etc.), third parties may read your relevant information, and your relevant information may be transmitted to your own You agree to the transfer of such a situation from a third party server outside the jurisdiction.

Other regulations


We believe that it is the responsibility of parents to supervise the use of our products and services by minors. However, our policy does not require the acquisition of personal information of minors or the sending of any promotional materials to such groups.

The customer control technology does not seek or attempt to seek to receive any personal information from a minor. If the parent or guardian has reason to believe that the minor has provided personal information to the customer control technology without their prior consent, please contact us to ensure that such personal information is removed and that the minor cancels the subscription to any applicable customer service technology. .

Priority order

If you agree to the applicable User Agreement and there is an inconsistency between such User Agreement and this Privacy Policy, such User Agreement will prevail.

Update of privacy policy

We review the privacy policy on a regular basis and we may update this Privacy Policy to reflect changes in our information practices. If we make a material change to this Privacy Policy, we will notify you by email (send to your account's designated email address) or by [iMagic Smart] APP or via mobile device so that you can learn about the information we collect and how we do it. Use this information. Changes to such privacy policies will apply from the effective date specified in the notice or website. We encourage you to check this page regularly for the latest information on our privacy practices. Your continued use of the Products and Services on the Site, Mobile and/or any other device will be deemed to be subject to the updated Privacy Policy. We will ask for your consent again when we collect more personal information from you or we want to use or disclose your personal information for new purposes.

Do I have to agree to any third party terms and conditions?

Our privacy policy does not apply to products and services offered by third parties. The customer service products and services may include third-party products and services, as well as links to third-party websites. Your information may also be collected when you use these products or services. Therefore, we strongly recommend that you take the time to read the privacy policy of this third party, just like reading our policies. We are not responsible for how third parties use the personal information they collect from you, nor do they control their use. Our privacy policy does not apply to other websites linked through our services.

When you use the extension services for these specific products on the Control Technology Platform, third party terms and privacy policies apply and you will agree to the terms of each extension.

sign in

Depending on the jurisdiction you are in, you can choose to log in to our website using a login service provided by a third-party licensing platform such as WeChat, QQ, Weibo. These services will verify your identity and allow you to choose whether to share certain personal information (such as your name and email address) with us to pre-fill our registration form.

About how our system manages your personal information

If you are an EU user under the General Data Protection Regulations (GDPR), you will be provided with:

Use risk management tools to provide a systematic approach to managing personal data related to our employees, management processes and information systems. According to GDPR, the customer control technology will use the following methods: (1) the establishment of Data Protection Officer (DPO) for data protection, DPO contact information is; (2) Establish Data Protection Impact Assessment (DPIA) And other processes.

contact us

If you have any comments or questions regarding this Privacy Policy, or if you have any questions about the collection, use or disclosure of your personal information by Sourcing Technology, please contact our Data Protection Officer at the address below and mention the "Privacy Policy":

Hangzhou Great Star Industrial Co., Ltd.

No.35 Jiuhuan Road, Jianggan District, Hangzhou, Zhejiang, China


Thank you for taking the time to learn about our privacy policy!